Mainland UK Delivery

Our Standard delivery service is a 3-5 day service
Our aim is to dispatch all orders placed by 3pm on the same day. Any orders placed after that time will be dispatched on the next available working day.

Non-Mainland UK and International Delivery

We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland
 

How quickly will my order arrive?

We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.

While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.


How can I track the status of my order?

You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.


What days will my order be delivered on?

Our couriers deliver between 9am - 6pm

Will I need to sign for my order?

Yes

Special delivery instructions

If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the ‘special instructions’ section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.


I have a query regarding my delivery?

If you have any queries regarding your delivery please ring us on 01364 644445 or email us at enquiries@sanremouk.com

If we cannot deliver your order within the specified time period we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide a full refund.